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How to change company address on Google

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16 Dec 2024

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How to change company address on Google

Updating your company address on Google is essential for maintaining your online presence and ensuring customers find your location without hassle. Whether you’ve relocated to a new office, expanded operations, or simply need to correct an error, keeping your information up-to-date on Google is crucial for your business's credibility and visibility.
In this guide, we’ll walk you through the process step-by-step and share tips to make the transition seamless.

Why Updating Your Address Matters

Your Google Business Profile (formerly Google My Business) is more than just an online listing—it’s a cornerstone of your digital strategy. Here’s why updating your company address is critical:

  1. Customer Convenience: Customers rely on accurate details to visit your location. An outdated address can result in lost opportunities and reduced trust.
  2. Boosts Local SEO: Google prioritizes businesses with consistent and accurate information across platforms, improving your chances of appearing in local search results.
  3. Builds Credibility: Accurate business details reflect professionalism and show customers that you care about their experience.
  4. Prevents Negative Reviews: A mismatched address could lead to customer frustration and even negative feedback online.

Steps to Change Your Company Address on Google

Step 1: Log In to Your Google Business Profile
Start by visiting the Google Business Profile website. Use the credentials linked to your business account. This ensures you access the right profile for updates.
Step 2: Navigate to Your Business Profile
After logging in, you’ll see a list of businesses you manage (if you have multiple). Select the business profile for which you want to update the address.
Step 3: Edit Your Address

  • Click on “Edit Profile” in the menu.
  • Scroll to the “Business Information” section.
  • Find the address field and input the new or corrected address. Be precise to avoid verification issues.

Step 4: Adjust the Map Pin
Google allows you to adjust the map pin to ensure your location is pinpointed correctly.

  1. Click “Adjust Pin” next to the address field.
  2. Move the pin to the exact spot on the map where your business is located.

Step 5: Submit Changes and Verify
Once you’ve updated your address and adjusted the map pin:

  1. Double-check all details to ensure accuracy.
  2. Click “Apply” to save the changes.
  3. Google may require you to verify the new address, often via a postcard, phone call, or email containing a verification code.

What Happens Next?

After submitting your updated address, Google reviews the changes. This process can take anywhere from a few hours to a few days, depending on the verification method chosen.
Once verified, your new address will appear across Google Search and Maps. Customers will now see your updated location when searching for your business, leading to a smoother experience.

Tips for a Smooth Update

Here are some additional tips to ensure the process is seamless:

  • Ensure Consistency: Match your address across all platforms, including your website, social media, and other directories.
  • Double-Check Formatting: Use proper address formatting to meet Google’s guidelines.
  • Prepare Documentation: Have utility bills, lease agreements, or other proof of address ready in case Google requests verification.
  • Monitor the Changes: Regularly check your Google Business Profile to ensure the updated address is reflected correctly.


What to Do If You Face Issues

If you encounter any problems during the process, here’s how to handle them:

  1. Review Google Guidelines: Ensure your address complies with Google’s location-specific rules.
  2. Contact Support: Use the Google Business Support Center to troubleshoot issues or submit queries.
  3. Provide Evidence: If required, submit documentation like photos of your storefront or office space to prove your new location.

The Bigger Picture: Beyond Just an Address

Updating your business address on Google isn’t just about logistics—it’s about maintaining your brand’s reputation and customer trust. Accurate details signal reliability to customers and search engines alike.
While you’re at it, take the opportunity to refresh your entire Google Business Profile. Update photos, business hours, and even customer reviews to make your profile more appealing.

Final Thoughts

Keeping your company address accurate on Google is a simple yet powerful way to maintain a professional image and improve customer satisfaction. By following the steps outlined in this guide, you can ensure your customers always find you in the right place.
At HotspotSEO, we specialize in helping businesses optimize their online presence. From managing your Google Business Profile to crafting strategies that boost local SEO, we’re here to support your growth. Ready to take your business to new heights? Let’s get started today!